Shipping policy

SHIPPING POLICY

DISTRUBUTION OF ITEMS ORDERED ONLINE:

1. All items ordered online will be dispatched from SYDNEY warehouse unless otherwise specified or negotiated. 

2. Softboards online may contract third party shipping companies to complete all/part of the delivery process. All care is taken to ensure items are delivered in the specified time frame however Softboards online takes no responsibility for delayed delivery of items ordered.

3. Softboards online requests company or third-party couriers to 'leave items in a safe location' or return items back to warehouse or depot on the occasion that there is no location deemed 'safe' by the operator unless otherwise advised by the customer. Softboards online accepts no responsibility for items 'stolen, lost or missing' after items have been delivered to destination